About Us

Dyson’s Supermarket has been owned and operated by the Dyson family in Numurkah since 1988. Colin and Maria Dyson started the business with a strong family dynamic, and support of the local community. Wayne, their son, joined the store in 2004 leading the way for Colin and Maria to retire in January 2005. Sharon, their daughter, joined the family business in 2008 and together, they work hard building up high standards of customer service, supplying the best quality goods and strong bonds in the local area.

Dyson’s Supermarket employs over 60 people from the local district, and supports their community the best they can. They are the major sponsors of two exciting events in town – “Show Us Ya Wheels” A static car display held on the 1st Sunday of December, and the “Numurkah Food bowl Festival”  A music filled weekend in the town of Numurkah held in October each year. They also sponsor many local football, cricket and netball clubs along with many other organizations and charities in town.

To learn more about our store please scroll down or choose from the menu above. We look forward to seeing you soon!


Supermarket

A peek down our aisles shows that we have a huge range of everyday groceries, local goodies, exotic gourmet needs, international and imported ingredients and a fantastic range of gluten free and health giving products.

We promote local and Australian made/owned products heavily and are happy to help you to your car.

Dairy/Freezer

We have a huge range of dairy and frozen products covering all the usual suspects and then of course our fantastic range of what we like to call ‘extras’.

These are products you wouldn’t normally expect to find in a supermarket chiller or freezer such as gluten free, organic, gourmet and international offerings.

Low Prices

Just because we look great it doesn’t mean we cost more!

In fact we think our weekly specials are as good as you will find anywhere and when you throw in our Price Match Promise, IGA Locked Down Low Price promotion, our own late week special offers and everyday low price policy, you’ll find there’s more ways to save!

But don’t take our word for it, check out our weekly catalogue specials and see for yourself.


 

Fresh Produce

Our team are passionate about fresh produce and wherever possible we source our produce locally to ensure the best available product at a great price for our customers. Because we are a family owned business we have low overheads and we don’t answer to shareholders.

Every Market Day we hand select quality produce that provides excellent value for money for our customers.

This means we can not only ensure our produce is always the freshest available, we can also make sure our range suits what our customers are looking for and all at great everyday low prices.

We follow a simple ‘farm to shop process’ that means produce makes it from growers to our store in the shortest possible time frame so we can guarantee the freshness! Like all our fresh products we stand behind the IGA 200% Fresh Guarantee!

We also cater for large and wholesale orders, particularly for local community organisations and if you are ever looking for something particular that we don’t usually stock, just see any of our friendly team who will always be happy to help.


Deli

Our region is not only well known for its produce but also our artesian produced goods. That’s why you will always find a huge selection of the very best available on our shelves. From the iconic brands to the lesser known but fantastically tasty offerings of The Goulbern Valley and beyond, we search high and low to offer our customers the very best of all things local. Of course you will also find a good range of your favourite international products.

Our Deli stocks a range of cheeses as well as prosciutto, salamis, real ham off the bone, and delicious marinated olives. There are also a multitude of shelf lines including pastas, cooking oils, sweets, gluten free products and don’t forget our famous BBQ Chickens!

Planning a day out? Have a special occasion or just feeling peckish? Deli hampers and platters are also a specialty. We can make them for all occasions. Drop in and see us, or give our deli team a call – because many delicatessen lines are seasonal it’s best to discuss the options!

 


Meat

Our meat section is managed by staff who are passionate about the quality of our product and are very particular. Their dedication ensures our meat is always fresh and tender!

Our meat is also backed by IGA’s 200% fresh guarantee which means we guarantee our meat to be the freshest and best quality available or we’ll replace the item and give you your money back!

Now that’s confidence!

All our meat is cut from our local butcher shop in town, Meat On Melville. They have won many trophies for their quality of homemade sausages, Kabana and many more products. Check out their Facebook page.

We also cater for bulk orders and particular requests, so if you are if you are looking for something a little out of the ordinary, don’t hesitate to ask!

It’s just all part of the service here at Dyson’s IGA!


Liquor

You will find a fantastic range of local wines as well as a great range of those wines you know so well and even some that you might not! We search high and low to offer our customers the very best of all things local and you will find a fantastic selection of boutique ‘cellar door’ wines and these are also available in our online store.

However we also realise that ‘a beer at a weekend BBQ’ is just as important – and you don’t need to pay more for that! As part of the IGA buying group, we have the buying power to provide everyday low prices and offer fantastic catalogue and instore specials. Our customers also love the reasonably priced alternative brand beers which are always worth a try for the saving.


 

Price Match

    As locally owned independent businesses, we have always taken great pride in being part of the community and offering our customers the convenience of shopping local.

    And while we know that friendly service and local convenience are important, giving you great value for money is what keeps you coming back.

    That’s why we’ve introduced IGA’s Price Match*

    We’ve reduced prices on 100s of everyday products to match the major national supermarket chains.

    So now you won’t pay more to shop local on 100s of everyday products.

    Stocking your favourite brands, supporting the community and now, reducing prices on hundreds of everyday products to match the major national supermarket chains, all adds up to more reasons to shop at IGA Anglesea!

    *Prices matched weekly to Woolworths or Coles everyday shelf price on hundreds of favourite products. Excludes promotions & specials.

     

    pricematch_page


Trading

     

    Normal Trading Hours

    Dysons IGA is Open 7 days a week and most public holidays, and we have just extended our trading hours. Please check back for specific public holiday trading hours.

    New trading hours are:

    Mon – Wed: 8am – 7pm

    Thu – Fri: 8am – 8pm

    Sat – Sun: 8am – 7pm


Community

    Next time you are in our store look for the special Community Chest tickets on the shelves to help you identify which products help put something back into our local community. That way you’ll be a local hero too.

    We support our 4 local Fire Brigades who do such a fantastic job at protecting our community.

    How do we do it? Every time you purchase a Community Chest product you are helping to support various organisations, sporting clubs, charities and community groups local to our store location. That’s because a percentage from each Community Chest product sold is set aside for distribution back into the community.

    We are also always interested in being involved with local community events, so if you are planning something please let us know as we may be able to assist in some way.


Shop Online

If you are ready to shop please   click here to visit our online store otherwise please read on for more information.

How does our online shopping work?

Our Goods To Go online shopping allows you to shop in our Supermarket online. You will pay exactly the same prices in our online store as you do in our Supermarket. Our everyday low prices, catalogue specials and other promotions are all available online.Please note we do not charge to do your shop and pack your order.

Pricing.

As outlined above you will pay exactly the same price online as you do in store. Please be aware that some prices may vary from week to week in terms of grocery specials and fresh items that are subject to market fluctuations. Our specials run from Wednesday – Tuesday so if you place an order for collection or delivery the following week there may be a difference in the price of some items. EG. Placing your order Tuesday night for a Wednesday delivery will result in different specials. Specials that finish on a Tuesday cannot be charged at that price on Wednesday’s. Normal shelf pricing will apply.

Click N Collect

Online orders are available for collection from 8.30am – 6pm Mon – Fri and Saturday from 8.30am – 4pm. Same day orders may be collected after midday if placed that morning before 9am. Orders placed after midday, can be collected at any time the following day.

Delivery

Deliveries are available Monday – Friday. Excluding Public Holidays.

Same day delivery is available for online orders placed by 9am.

Deliveries in the township of Numurkah will be made at the following times:

Monday – Tuesday 3.30pm

Wednesday  2.30 and 4pm

Thursday and Fridays 11am, 2.30 and 4pm.

Delivery Zones

Zone 1 Zone 2 Zone 3  Zone 4 Zone 5
Township of Numurkah – Every weekday in conjunction with local delivery times. Delivery times vary day to day. Numurkah address but out of the township Katunga (Tues)
Waaia (Mon,Wed)
Wunghnu (Tues, Wed)
Drumanure (Tues)
Naring (Tues, Fri)
 Nathalia (Mon, Wed)
Yielima (Mon)
Strathmerton (Mon, Fri)
Yarroweyah (Fri)
Muckatah (Fri)
Katamatite (Tues, Fri)
Invergordon (Tue)
Marungi (Tue)
Tallygaroopna (Tue)
Bunbartha (Wed)
Shepparton 3630 (Tue)
Shepparton North 3631 (Tue)
Congupna (Tue)

What are the Charges?

After placing your order it is received at the store where a specially trained Dyson’s IGA ‘shopper’ selects your items and prepares them for delivery or collection.  Please note we do not charge to do your shop and pack your order.

Delivery fees vary according to your location.

Zone 1 Zone 2 Zone 3  Zone 4 Zone 5
FREE $5 per delivery $7 per delivery $12 per delivery $15 per delivery

Out of stock/unavailable products.

Should a product you have ordered not be available due to circumstances beyond our control you may select to have us substitute a product from your order? We will ask your preference when you checkout online and will always call you to discuss the replacement.

How do I order weighted products?

Weighted items in our meat, produce and delicatessen departments may be ordered in increments of 250 grams. You can adjust this amount by using the simple Plus and Minus – symbols which will appear under the item.

How do I pay for my order?

You can pay for your order with Mastercard or Visa online when you check out with NAB Secure Transact.

What if I pay online and my order value differs due to replacement products/weighted items?

When you check out using your credit card through the NAB Transact Secure Payment Gateway, the estimated total of your order is pre-authorised against your credit card. When the order is totalled in store the pre-authorisation is removed and the actual total charged to the card. You will receive notification via email when this has occurred. Please note we do not store any credit card details, this service is provided and guaranteed secure by the NAB.

Can I add to my order once I have checked out?

At this stage no, however please call the store directly on(03) 58 621 017 and we will do our best to assist you!

What if there is a problem with my order?

In the event that you experience any difficulty with your order, call (03) 58 621 017 within 24 hours of your delivery. Our trained, courteous and professional staff will assist you in resolving your problem. If you are unsatisfied with any of the products you receive, you may exchange the product for an on the spot credit that applies to your next order, or return the product within reasonable time to the store for a full refund. Our customer service hours are Monday through Friday 8.30am to 5.00pm. Please have your order number and register receipt handy when you call.

Registration

You only need to register once. When you complete your registration you will receive an email asking you to confirm your email address. When registering you will also need to choose a user name and password (user name is your email address)

What if I forget my password?

On the log in page you will see a forgot password link. Simply click on this and enter the email address you used when registering. You will then receive an email that details how you can reset your password.

Can I save my order/s?

Yes just select the “Save Trolley” option on the trolley total tab and your order will be saved in your ‘Saved Trolley’. You can then select and personalise these if you wish ie Week One, Holidays etc. When you next log in you can recall and select the Trolleys link, you can then add or remove products as you wish – simple!

Can I save my Favourite Products?

Yes. Simply click the favourite button under the product and it will be added to your favourite products list. To recall the products simply click on the Favourite Products link.

Liquor, Tobacco Products,Knife Products and Soda Bulbs – over 18 yrs ONLY.

Customers may purchase alcohol, tobacco products and kitchen knives from our online store but please note that when you take delivery of the goods there must be a person over the age of 18 years able to take delivery of the items Please note: In order to make a purchase of alcohol, a tobacco product or a knife it is a legal requirement that the person is aged 18 years. A person under the age of 18 years may not legally order or receive liquor, tobacco or a knife. When you receive delivery of your purchases that contain alcohol, tobacco product or a knife our representative will require identification from any person who is receiving any alcohol, tobacco products or knives and appears to be less than 25 years of age. The only forms of identification that will be accepted are Australian Drivers License, Victorian Learner Permit, Passport, Proof of Age Card or Keypass Card.

If you are ready to shop please   click here to visit our online store

 


Rewards

The Dyson’s IGA Rewards Program rewards our regular customers! Instead of complicated offers or ‘travel points’ you may never redeem, our offer is simple. For every dollar you spend you will receive a point automatically allocated to your card*.

Every dollar you spend earns you one point. Once you have reached 2000 points you receive in the mail a gift voucher for $25. You can either spend $25 at Dyson’s IGA Supermarket or at any of the other participating shops in Numurkah. Aged Pensioners only need 1000 points to receive the same voucher.

As a Rewards member you will now also receive Exclusive Member Only Offers by email.

*Due to legislation points may not be earned against tobacco products.

                                         

Join online or at the store where you will find application forms at the checkouts, simply ask one of our friendly staff to point them out. To complete your membership either complete the membership form at the store or the form below and we will have your card waiting for you at the store within 7 days.

Simply present the card at the checkout and you will earn a point for every dollar you spend*. When you reach 2000 points you will receive a $25 voucher in the mail, you can use this voucher at Dyson’s IGA or other participating businesses in Numurkah. Aged Pensioners only need 1000 points to receive the same voucher. * Due to legislation no points may be earned on tobacco products

You can use your vouchers throughout the year to save you money off your grocery bill and other essentials. Vouchers are valid for one month from the date of issue. There are also some fantastic member only offers and promotions to help you save even more!

Rewards Application Form





Your Name (required)

Your Email (required)

Your Phone Number (required)

Mailing Address


Contact Us

We are always keen to hear back from our customers so we can improve your shopping experience and our business. We are serious about your feedback and will gladly reply to you ASAP. Please complete the form below and we’ll be in touch!





Your Name (required)

Your Email (required)

Your Phone Number (required)

Subject

Your Message

2 – 10 Melville Street
Numurkah VIC 3636

Phone:03 5862 1017 
Fax:03 5862 1403

Open 7 Days

Mon – Wed: 8am – 7pm

Thu – Fri: 8am – 8pm

Sat – Sun: 8am – 7pm


Find Us